Life After Life
Life After Life
Rest in Peace. Grow in Nature
Industry
Industry
Life Care
Life Care
What I did
What I did
User researcher, Lead Designer
User researcher, Lead Designer
Timeline
Timeline
Sep 2024 - Dec 2024
Sep 2024 - Dec 2024
Team
Team
2 Product Designers & 2 Researchers
2 Product Designers & 2 Researchers
❗Did you know?
❗Did you know?
❗Did you know?
Each year, the U.S. buries enough steel and concrete to rebuild the Golden Gate Bridge.
Each year, the U.S. buries enough steel and concrete to rebuild the Golden Gate Bridge.
A single cremation emits as much CO₂ as a 500-mile road trip.
And we bury over 800,000 gallons of toxic embalming fluid, enough to fill 12 Olympic pools.
A single cremation emits as much CO₂ as a 500-mile road trip.
Yet 67% of Americans haven’t documented their end-of-life wishes. Most don’t even know there’s a more sustainable way to say goodbye.
And we bury over 800,000 gallons of toxic embalming fluid, enough to fill 12 Olympic pools.
Yet 67% of Americans haven’t documented their end-of-life wishes. Most don’t even know there’s a more sustainable way to say goodbye.
Yet 67% of Americans haven’t documented their end-of-life wishes. Most don’t even know there’s a more sustainable way to say goodbye.
Problem Statement
Planning a funeral is one of the most emotional moments in life, but right now, it often feels cold, rushed, and environmentally damaging.
Life After Life is a gentle, approachable toolkit to help people explore sustainable options, start meaningful conversations, and design goodbyes that truly reflect who they are, while being kind to the Earth.
Planning a funeral is one of the most emotional moments in life, but right now, it often feels cold, rushed, and environmentally damaging.
Life After Life is a gentle, approachable toolkit to help people explore sustainable options, start meaningful conversations, and design goodbyes that truly reflect who they are, while being kind to the Earth.
Planning a funeral is one of the most emotional moments in life, but right now, it often feels cold, rushed, and environmentally damaging.
Life After Life is a gentle, approachable toolkit to help people explore sustainable options, start meaningful conversations, and design goodbyes that truly reflect who they are, while being kind to the Earth.
🧑🏻🦳 Target Users
🧑🏻🦳 Target Users
🧑🏻🦳 Target Users
Self-planner
Self-planner
Self-planner
People planning their own end-of-life arrangement and eco-friendly funeral.
People planning their own end-of-life arrangement and eco-friendly funeral.
People planning their own end-of-life arrangement and eco-friendly funeral.
Family Collaborator
Family Collaborator
Family Collaborator
Families making funeral decisions who want to honor their loved one's values.
Families making funeral decisions who want to honor their loved one's values.
Families making funeral decisions who want to honor their loved one's values.
💬 Design Challenges
💬 Design Challenges
💬 Design Challenges
Make a difficult topic approachable
How might we gently guide people through end-of-life planning without overwhelming them or triggering avoidance?
Make a difficult topic approachable
Make a difficult topic approachable
How might we gently guide people through end-of-life planning without overwhelming them or triggering avoidance?
Make a difficult topic approachable
How might we gently guide people through end-of-life planning without overwhelming them or triggering avoidance?
How might we gently guide people through end-of-life planning without overwhelming them or triggering avoidance?
Balance emotion with practicality
How can we offer clear, useful tools while honoring the sensitivity and deeply personal nature of grief, memory, and farewell?
Balance emotion with practicality
Balance emotion with practicality
How can we offer clear, useful tools while honoring the sensitivity and deeply personal nature of grief, memory, and farewell?
Balance emotion with practicality
How can we offer clear, useful tools while honoring the sensitivity and deeply personal nature of grief, memory, and farewell?
How can we offer clear, useful tools while honoring the sensitivity and deeply personal nature of grief, memory, and farewell?
Introduce sustainable options without judgment
How might we educate users about eco-friendly alternatives in a way that feels empowering, not guilt-driven or preachy?
Introduce sustainable options without judgment
Introduce sustainable options without judgment
How might we educate users about eco-friendly alternatives in a way that feels empowering, not guilt-driven or preachy?
How might we educate users about eco-friendly alternatives in a way that feels empowering, not guilt-driven or preachy?
My Approach
My Approach
👩🏻💻 How we get there?
👩🏻💻 How we get there?
👩🏻💻 How we get there?
Over a 10-week design sprint, our team followed a structured process to create a toolkit to support sustainable and meaningful end-of-life planning.
Over a 10-week design sprint, our team followed a structured process to create a toolkit to support sustainable and meaningful end-of-life planning.
Week 1-2 Define
Week 1-2 Define
Week 1-2 Define
Developed ideas to educate on eco-friendly funeral methods to fight climate change.
Developed ideas to educate on eco-friendly funeral methods to fight climate change.
Developed ideas to educate on eco-friendly funeral methods to fight climate change.
Week 3-4 Analyze
Week 3-4 Analyze
Week 3-4 Analyze
Researched target audience views on eco-friendly funerals and end-of-life plans.
Researched target audience views on eco-friendly funerals and end-of-life plans.
Researched target audience views on eco-friendly funerals and end-of-life plans.
Week 5-7 Ideate
Week 5-7 Ideate
Week 5-7 Ideate
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Week 5-7 Ideate
Week 5-7 Ideate
Week 5-7 Ideate
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Week 5-7 Ideate
Week 5-7 Ideate
Week 5-7 Ideate
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
Brainstormed ideas and sketched solutions for sustainable funeral awareness.
🗓️ Research
🗓️ Research
We conducted extensive user research using 3 different research methods:
user interviews, surveys, and guided tours to better understand our users' perspectives and pain points on end-of-life planning and sustainable funeral alternatives.
We conducted extensive user research using 3 different research methods:
user interviews, surveys, and guided tours to better understand our users' perspectives and pain points on end-of-life planning and sustainable funeral alternatives.
User Interview
User Interview
We interviewed 7 participants in their 40s and 60s, including:
4 people planning their own end-of-life arrangements
2 family members with recent funeral planning experience
1 subject matter experts, who is in training to become a death doula
We interviewed 7 participants in their 40s and 60s, including:
4 people planning their own end-of-life arrangements
2 family members with recent funeral planning experience
1 subject matter experts, who is in training to become a death doula
We interviewed 7 participants in their 40s and 60s, including:
4 people planning their own end-of-life arrangements
2 family members with recent funeral planning experience
1 subject matter experts, who is in training to become a death doula
Interview Insights
Saying goodbye is hard, and often rushed
Many families avoid end-of-life conversations until the very end, which makes planning feel stressful, confusing, and impersonal.
Many families avoid end-of-life conversations until the very end, which makes planning feel stressful, confusing, and impersonal.
Most funerals don’t reflect who we are
Traditional funeral options can feel one-size-fits-all. There’s little room for personal values, culture, or creativity, especially for those who care about sustainability.
Greener choices are out there, but hard to find
While eco-friendly funeral methods are available, there’s a major lack of awareness, guidance, and approachable tools to help people explore them.
Survey
Survey
We surveyed 34 participants from diverse age groups (18 to 68+), focusing on two key areas:
The decision-making process for funeral planners
The emotions and experiences of recent funeral attendees.
We surveyed 34 participants from diverse age groups (18 to 68+), focusing on two key areas:
The decision-making process for funeral planners
The emotions and experiences of recent funeral attendees.
We surveyed 34 participants from diverse age groups (18 to 68+), focusing on two key areas:
The decision-making process for funeral planners
The emotions and experiences of recent funeral attendees.
Survey Findings
Survey Findings
Funeral Planners
Funeral Planners
Not knowing much about end-of-life planning ahead of time leads to confusion and stress.
Struggle between honoring family traditions and adding personal touches, wanting funerals that truly reflect the person’s life.
Money concerns and not knowing about eco-friendly options often push families toward cremation.
Funeral Attendees
Funeral Attendees
Attendees found personal stories, videos, and shared memories to be the most meaningful parts of a funeral.
They suggested more informal "celebrations of life," like shared activities and meaningful moments, instead of traditional, somber services.
Guided Tour
Guided Tour
We visited Recompose, a human composting facility, to understand eco-friendly funeral practices.
We visited Recompose, a human composting facility, to understand eco-friendly funeral practices.
We visited Recompose, a human composting facility, to understand eco-friendly funeral practices.
The staff explained human composting as a natural life cycle, highlighting its environmental and spiritual benefits.
The staff explained human composting as a natural life cycle, highlighting its environmental and spiritual benefits.
The staff explained human composting as a natural life cycle, highlighting its environmental and spiritual benefits.
We visited the prepping room, where family involvement in the process creates a sense of connection and healing.
We visited the prepping room, where family involvement in the process creates a sense of connection and healing.
We visited the prepping room, where family involvement in the process creates a sense of connection and healing.
The staff explained how the soil can be used, and clear communication help user feel less hesitant and built trust.
The staff explained how the soil can be used, and clear communication help user feel less hesitant and built trust.
The staff explained how the soil can be used, and clear communication help user feel less hesitant and built trust.
Tour Summary
Tour Summary
Recompose offers clear, detailed explanations of the composting process, making it easy to understand.
Over 2,000 people worldwide have chosen human composting, reflecting significant global interest in this meaningful funeral method.
The process emphasizes the cycle of life, presenting human composting as a natural return to the earth.
💡 Ideate
Guided by the design question
Guided by the design question
Guided by the design question
“How can we help people celebrate their end-of-life in an eco-friendly way while creating a meaningful legacy?”
“How can we help people celebrate their end-of-life in an eco-friendly way while creating a meaningful legacy?”
“How can we help people celebrate their end-of-life in an eco-friendly way while creating a meaningful legacy?”
And the Design Requirement
And the Design Requirement
And the Design Requirement
Honor individual and family values.
Provide accessible education on eco-friendly options.
Provide accessible education on eco-friendly options.
Honor individual and family values.
Provide accessible education on eco-friendly options.
Provide accessible education on eco-friendly options.
Honor individual and family values.
Provide accessible education on eco-friendly options.
Provide accessible education on eco-friendly options.
Simplify planning with clear, user-friendly tools.
Address financial concerns through transparent budgeting.
Celebrate life by creating legacy keepsake.
Simplify planning with clear, user-friendly tools.
Address financial concerns through transparent budgeting.
Celebrate life by creating legacy keepsake.
Simplify planning with clear, user-friendly tools.
Address financial concerns through transparent budgeting.
Celebrate life by creating legacy keepsake.
Initial Concept Development
We brainstormed multiple different ideas and narrowed down to three core concepts to address user’s needs:
We brainstormed multiple different ideas and narrowed down to three core concepts to address user’s needs:
We brainstormed multiple different ideas and narrowed down to three core concepts to address user’s needs:
Concept 1:
Concept 1:
Concept 1:
The bus tour to the memorial forest to raise awareness
The bus tour to the memorial forest to raise awareness
The bus tour to the memorial forest to raise awareness
Concept 2:
Concept 2:
Concept 2:
A Guidebook to simplify Funeral Planning
A Guidebook to simplify Funeral Planning
A Guidebook to simplify Funeral Planning
Concept 3:
Concept 3:
Concept 3:
A Legacy Book for Keepsake
A Legacy Book for Keepsake
A Legacy Book for Keepsake
Usability Test
Usability Test
Usability Test
We quickly developed proof-of-concept prototypes of the guidebook and legacy book to evaluate user reactions on 2 key areas:
We quickly developed proof-of-concept prototypes of the guidebook and legacy book to evaluate user reactions on 2 key areas:
Validate whether the guidebook helps undecided users align funeral methods with their personal values and understand sustainable options.
Validate whether the guidebook helps undecided users align funeral methods with their personal values and understand sustainable options.
Confirm that committed users can effectively use the guidebook to finalize critical tasks such as budgeting, pre-funeral paperwork, logistics, and keepsakes.
Confirm that committed users can effectively use the guidebook to finalize critical tasks such as budgeting, pre-funeral paperwork, logistics, and keepsakes.
The tests included 5 participants: 2 in their 20s and 30s, who are likely to take on a supporting role in assisting family members with end-of-life arrangements, and 3 participants in their 60s and 70s, who are actively planning for themselves.
The tests included 5 participants: 2 in their 20s and 30s, who are likely to take on a supporting role in assisting family members with end-of-life arrangements, and 3 participants in their 60s and 70s, who are actively planning for themselves.
Usability Test Insights
Usability Test Insights
Usability Test Insights
Usability Test Insights
These tests revealed valuable insights we hadn’t identified in our initial research and ideation:
Tradition Requires Sensitivity: Funerals are deeply rooted in tradition. Simply providing the benefits of sustainable options alone isn’t enough to persuade users—a gradual, sensitive approach is essential.
Generational Differences: Younger users tend to avoid thinking about end-of-life planning unless necessary, while older users are concerned about their family’s feelings and struggle to discuss the topic without causing worry.
A Personal Journey: End-of-life planning is reflective and deeply personal. Older users prioritize their legacy, while families value ceremonies and keepsakes that honor loved ones and support grieving.
Breaking the Ice: Starting conversations about end-of-life planning is challenging. To address this, we added the brochure and the card deck as an accessible entry point to ease users into the topic.
These tests revealed valuable insights we hadn’t identified in our initial research and ideation:
Tradition Requires Sensitivity: Funerals are deeply rooted in tradition. Simply providing the benefits of sustainable options alone isn’t enough to persuade users—a gradual, sensitive approach is essential.
Generational Differences: Younger users tend to avoid thinking about end-of-life planning unless necessary, while older users are concerned about their family’s feelings and struggle to discuss the topic without causing worry.
A Personal Journey: End-of-life planning is reflective and deeply personal. Older users prioritize their legacy, while families value ceremonies and keepsakes that honor loved ones and support grieving.
Breaking the Ice: Starting conversations about end-of-life planning is challenging. To address this, we added the brochure and the card deck as an accessible entry point to ease users into the topic.
🎨 Design Proposals
🎨 Design Proposals
New Design Approach
New Design Approach
Our design process highlighted the need for a multi-layered approach, leading us to introduce two more steps—Discovery and Engage, before users progress to Learn, Reflect, and Decide on their funeral options.
Our design process highlighted the need for a multi-layered approach, leading us to introduce two more steps—Discovery and Engage, before users progress to Learn, Reflect, and Decide on their funeral options.
DISCOVER
DISCOVER
Brochure
Brochure
Introduce the overall concept of eco-friendly funeral alternatives
Introduce the overall concept of eco-friendly funeral alternatives
ENGAGE
ENGAGE
ENGAGE
Card deck
Card deck
Facilitates family discussions as an icebreaker on the topic
Facilitates family discussions as an icebreaker on the topic
LEARN
LEARN
LEARN
Guidebook Ch. 1
Guidebook Ch. 1
Explains eco-friendly options, their benefits, and how they work
Explains eco-friendly options, their benefits, and how they work
REFLECT
REFLECT
REFLECT
Guidebook Ch. 2
Guidebook Ch. 2
Helps users reflect on their values and the legacy they want to leave
Helps users reflect on their values and the legacy they want to leave
DECIDE
DECIDE
DECIDE
Guidebook Ch. 3
Guidebook Ch. 3
Guide users in planning arrangements and finalizing their wishes
Together, these tools create a cohesive service that engages, educates and empowers individuals to make meaningful, eco-friendly final arrangements. This toolkit not only supports personal legacies but also promotes environmentally responsible choices, contributing to the fight against climate change and reflecting the core values of the deceased’s life.
Together, these tools create a cohesive service that engages, educates and empowers individuals to make meaningful, eco-friendly final arrangements. This toolkit not only supports personal legacies but also promotes environmentally responsible choices, contributing to the fight against climate change and reflecting the core values of the deceased’s life.
📃 Use-Case Scenario
📃 Use-Case Scenario
📃 Use-Case Scenario
📃 Use-Case Scenario
To ensure our new design proposal actually works, including the Brochure, Card Deck, and Guidebook—we tested them in a use-case scenario to evaluate their functionality and user experience. The scenario featured:
Tim: A son looking to help his mom plan her end-of-life arrangements.
Tracy: Tim’s mom, who wants to prepare in advance.
To ensure our new design proposal actually works, including the Brochure, Card Deck, and Guidebook—we tested them in a use-case scenario to evaluate their functionality and user experience. The scenario featured:
Tim: A son looking to help his mom plan her end-of-life arrangements.
Tracy: Tim’s mom, who wants to prepare in advance.
To ensure our new design proposal actually works, including the Brochure, Card Deck, and Guidebook—we tested them in a use-case scenario to evaluate their functionality and user experience. The scenario featured:
Tim: A son looking to help his mom plan her end-of-life arrangements.
Tracy: Tim’s mom, who wants to prepare in advance.
To ensure our new design proposal actually works, including the Brochure, Card Deck, and Guidebook—we tested them in a use-case scenario to evaluate their functionality and user experience. The scenario featured:
Tim: A son looking to help his mom plan her end-of-life arrangements.
Tracy: Tim’s mom, who wants to prepare in advance.
Tim discovers a brochure at the library introducing a toolkit for end-of-life planning.
Tim discovers a brochure at the library introducing a toolkit for end-of-life planning.
Tim discovers a brochure at the library introducing a toolkit for end-of-life planning.
Tim discovers a brochure at the library introducing a toolkit for end-of-life planning.
He decides to get the toolkit to help start a conversation with his mom.
He decides to get the toolkit to help start a conversation with his mom.
He decides to get the toolkit to help start a conversation with his mom.
He decides to get the toolkit to help start a conversation with his mom.
Tim and his mom, Tracy, uses the card deck to break the ice and make end-of-life planning easier to discuss.
Tim and his mom, Tracy, uses the card deck to break the ice and make end-of-life planning easier to discuss.
Tim and his mom, Tracy, uses the card deck to break the ice and make end-of-life planning easier to discuss.
Tim and his mom, Tracy, uses the card deck to break the ice and make end-of-life planning easier to discuss.
The book helps Tracy reflects on her life and the legacy she wants to leave behind.
The book helps Tracy reflects on her life and the legacy she wants to leave behind.
The book helps Tracy reflects on her life and the legacy she wants to leave behind.
The book helps Tracy reflects on her life and the legacy she wants to leave behind.
She learns about sustainable funeral methods and considers her preferences.
She learns about sustainable funeral methods and considers her preferences.
She learns about sustainable funeral methods and considers her preferences.
She learns about sustainable funeral methods and considers her preferences.
Using the book’s checklist, she finalizes her decisions for a meaningful, eco-friendly plan.
Using the book’s checklist, she finalizes her decisions for a meaningful, eco-friendly plan.
Using the book’s checklist, she finalizes her decisions for a meaningful, eco-friendly plan.
Using the book’s checklist, she finalizes her decisions for a meaningful, eco-friendly plan.
They contact and meet with the funeral service provided in the book to discuss detailed plan.
They contact and meet with the funeral service provided in the book to discuss detailed plan.
They contact and meet with the funeral service provided in the book to discuss detailed plan.
They contact and meet with the funeral service provided in the book to discuss detailed plan.
With Tim’s help and the toolkit, she creates a thoughtful plan for the future, finding peace in being prepared for what lies ahead.
With Tim’s help and the toolkit, she creates a thoughtful plan for the future, finding peace in being prepared for what lies ahead.
With Tim’s help and the toolkit, she creates a thoughtful plan for the future, finding peace in being prepared for what lies ahead.
With Tim’s help and the toolkit, she creates a thoughtful plan for the future, finding peace in being prepared for what lies ahead.
After his mom’s passing, the family treasures the legacy book, finding comfort in her words and memories.
After his mom’s passing, the family treasures the legacy book, finding comfort in her words and memories.
After his mom’s passing, the family treasures the legacy book, finding comfort in her words and memories.
After his mom’s passing, the family treasures the legacy book, finding comfort in her words and memories.
Design Solution
Design Solution
Design Solution
Based on the findings from our user tests and our new design approach, we revised our toolkit, originally consisting of the bus tour, guidebook, and legacy book, to include:
Based on the findings from our user tests and our new design approach, we revised our toolkit, originally consisting of the bus tour, guidebook, and legacy book, to include:
Based on the findings from our user tests and our new design approach, we revised our toolkit, originally consisting of the bus tour, guidebook, and legacy book, to include:
Based on the findings from our user tests and our new design approach, we revised our toolkit, originally consisting of the bus tour, guidebook, and legacy book, to include:
🗂️ Card Deck
🗂️ Card Deck
🗂️ Card Deck
🗂️ Card Deck
Our card deck is designed to spark meaningful conversations about life and death with loved ones. By guiding users through these stages, the card deck encourages reflection and opens the door to meaningful, approachable discussions about end-of-life planning.
Our card deck is designed to spark meaningful conversations about life and death with loved ones. By guiding users through these stages, the card deck encourages reflection and opens the door to meaningful, approachable discussions about end-of-life planning.
Our card deck is designed to spark meaningful conversations about life and death with loved ones. By guiding users through these stages, the card deck encourages reflection and opens the door to meaningful, approachable discussions about end-of-life planning.
Our card deck is designed to spark meaningful conversations about life and death with loved ones. By guiding users through these stages, the card deck encourages reflection and opens the door to meaningful, approachable discussions about end-of-life planning.
1 feet under is a light and fun way to start conversations about life and death, helping everyone feel open to the topic.
1 feet under is a light and fun way to start conversations about life and death, helping everyone feel open to the topic.
1 feet under is a light and fun way to start conversations about life and death, helping everyone feel open to the topic.
1 feet under is a light and fun way to start conversations about life and death, helping everyone feel open to the topic.
3 feet under encourages thoughtful reflection and sharing personal experiences about life and mortality.
3 feet under encourages thoughtful reflection and sharing personal experiences about life and mortality.
3 feet under encourages thoughtful reflection and sharing personal experiences about life and mortality.
3 feet under encourages thoughtful reflection and sharing personal experiences about life and mortality.
6 deep under focuses on serious end-of-life decisions, helping participants express their wishes and values.
6 deep under focuses on serious end-of-life decisions, helping participants express their wishes and values.
6 deep under focuses on serious end-of-life decisions, helping participants express their wishes and values.
6 deep under focuses on serious end-of-life decisions, helping participants express their wishes and values.
📖 Guide Book
📖 Guide Book
📖 Guide Book
📖 Guide Book
The guidebook is the heart of our design—it's the final step in our thoughtful approach to sustainable end-of-life planning. It’s divided into three easy-to-follow chapters: Learn, Reflect, and Decide.
Chap.1 - Learn introduces the environmental impact of traditional funerals through interactive questions and offers greener alternatives. It also includes a helpful chart comparing eco-friendly providers in Washington State.
Chap.2 - Reflect helps users think about their life story, values, and the legacy they want to leave, using thoughtful prompts to explore memories, relationships, and what matters most.
Chap.3 - Decide supports users in making and sharing their end-of-life plans. It includes practical tools for talking with family, documenting wishes, and working with providers.
The guidebook is the heart of our design. It's the final step in our thoughtful approach to sustainable end-of-life planning. It’s divided into three easy-to-follow chapters: Learn, Reflect, and Decide.
Chap.1 - Learn introduces the environmental impact of traditional funerals through interactive questions and offers greener alternatives. It also includes a helpful chart comparing eco-friendly providers in Washington State.
Chap.2 - Reflect helps users think about their life story, values, and the legacy they want to leave, using thoughtful prompts to explore memories, relationships, and what matters most.
Chap.3 - Decide supports users in making and sharing their end-of-life plans. It includes practical tools for talking with family, documenting wishes, and working with providers.
The guidebook is the heart of our design—it's the final step in our thoughtful approach to sustainable end-of-life planning. It’s divided into three easy-to-follow chapters: Learn, Reflect, and Decide.
Chap.1 - Learn introduces the environmental impact of traditional funerals through interactive questions and offers greener alternatives. It also includes a helpful chart comparing eco-friendly providers in Washington State.
Chap.2 - Reflect helps users think about their life story, values, and the legacy they want to leave, using thoughtful prompts to explore memories, relationships, and what matters most.
Chap.3 - Decide supports users in making and sharing their end-of-life plans. It includes practical tools for talking with family, documenting wishes, and working with providers.
The guidebook is the heart of our design—it's the final step in our thoughtful approach to sustainable end-of-life planning. It’s divided into three easy-to-follow chapters: Learn, Reflect, and Decide.
Chap.1 - Learn introduces the environmental impact of traditional funerals through interactive questions and offers greener alternatives. It also includes a helpful chart comparing eco-friendly providers in Washington State.
Chap.2 - Reflect helps users think about their life story, values, and the legacy they want to leave, using thoughtful prompts to explore memories, relationships, and what matters most.
Chap.3 - Decide supports users in making and sharing their end-of-life plans. It includes practical tools for talking with family, documenting wishes, and working with providers.
📝 My Takeaways
I really enjoyed this project. The fast pace challenged us to think quickly, follow the full design process, and imagine how the product could grow over time. Working as a team taught us a lot about communication, compromise, and trust.
We also learned how to design for sensitive topics like end-of-life planning, not just sharing info, but supporting an emotional, personal journey. Using new formats like a card deck and guidebook pushed us out of our comfort zones. The card deck helped break down a tough topic into smaller, interactive steps for family conversations, while the book offered a slower, more reflective experience. Both formats were especially well-suited for older users making important decisions.
Overall, this project helped us grow as more thoughtful and empathetic designers.
Wanna collaborate? Let's Chat!
I am currently looking for a team where I can take part, learn from,
and become a better designer (/human).
© 2024 Kim Au Le
Wanna collaborate? Let's Chat!
I am currently looking for a team where I can take part, learn from,
and become a better designer (/human).
© 2024 Kim Au Le
Wanna collaborate?
Let's Chat!
I am currently looking for a team where I can take part, learn from,
and become a better designer (/human).
© 2024 Kim Au Le
Wanna collaborate? Let's Chat!
I am currently looking for a team where I can take part, learn from,
and become a better designer (/human).
© 2024 Kim Au Le